Frequently Asked Questions
Please contact me via email at info@denydiva.com or via text at (516)787-5203 if you cannot find an answer to your question.
I work in a private lash studio located in the Sola Salon Suites at 1149 Merrick Ave suite 26, Merrick, NY 11566. We are right off the southern state parkway exit 24N. Across from Pats Farms.
Yes there is parking lot available for your use as well as plenty of street parking. Please note during peak times like during weekends and holidays parking can be limited so please allow extra time to allow time to find parking.
I completely understand the concern. UV near the eye sounds scary but trust me you're totally safe. Like with any light source it's never a good idea to shine it directly at your open eye which is exactly why you dont have to worry. Your eyes are closed for the duration of the service so there is no need for concern. The wavelength the light operates on also is at a level that can't even penetrate beyond the surface of the skin and is not strong enough to cause any skin issues typically associated with exposure to UV. To put it in perspective you are exposed to more UV light in your short walk from your car into my studio than the cumulative exposure you get during the length of your lash service. If still have any concerns please feel free to reach me via text or email which can be found at the top of this page.
Absolutely not! I'm not in the business of trashing lashes. I take pride in making sure I always deliver clean healthy work. I always do my best to deliver the look you’re going for while still considering your lash health! If I can’t get you the look you want right away I will help you work towards it. No matter your lashes will always be stunning!
No worries. This is exactly why I prefer to offer a flat rate for lash extensions instead of overwhelming you with different options. No matter if you know exactly what you want or you're unsure I charge one flat rate regardless of the style of lash extensions. I do a in depth collaborative consultation where we will pick the perfect style that suites you together.
Not even a little! Most clients fall sound asleep as we work. It’s the ultimate beauty sleep! Don’t believe it? Come in and see for yourself!
Every 2-$ weeks. Everyone's natural lashes, like the hair on your head, grow and shed and are replaced by new ones. On average people have about 90-120 lashes per eye and you will shed 2-3 lashes per eye per day. That's almost 90 lashes per eye by 4 weeks! Any longer and you'd basically be starting over. A good rule of thumb is, if you look like you need a fill you've waited too long. A refill appointment should only be for maintenance and not to rebuild the look entirely.
Not to worry you're in good hands. We always say less is more if you’re unsure. As you get more comfortable you can go fuller or longer with every refill or you can stay subtle and natural if you love that look. The beauty of lash extensions is that they can be as natural or as glam as you want!
A very understandable concern but the card provided does not get charged at time of booking and you are not required to use it to pay for the service either. It is only held for our cancellation fee. Any cancels with less than 24 hours notice will be charged 50% of the cost of booked services.
